Return & Refund
Orders can be returned or exchanged within 21 days from the arrival of the order. After this period Items will not be eligible for a refund, but may be exchanged or credited at the discretion of the brand. Please call customer services on +380933478197 with any questions.
Any items lost during delivery will be refunded or exchanged. We are responsible for all troubles up to receiving the Item.
Once received, we will issue your refund for the returned garment within three business days.
Returns Procedure:
- Items must be returned new and unused. Returns that are damaged, soiled or altered may not be accepted, or service charge will be applied.
- Pack the item/s and documents in the original box or similar to ensure the items reach us safely.
- Ensure that the returns address or sticker is affixed to the front of the package.
Return Address:
UKRAINE:
FHT Internationale
Boryspilska 26-z, k. 135
02093, Kyiv
Ukraine
+380933478197
recommended for orders from Ukraine
UNITED STATES:
FHT, Ole Ladan
8301 Brooklyn Boulevard STE 900
Brooklyn Park, MN 55445
United States
+1 612 886 9810
recommended for orders from the USA, Canada, Australia, New Zealand, UAE
POLAND:
FHT, Roman Voloshyn
Siewna 15
office - № C002
Lodz - 94-250
+48514091078
recommended for EU orders
* You can choose any address for the return shipment
Terms and Conditions
If an order has been placed that involves customisation of a garment in anyway, then that garment is not refundable. This does not affect your rights if the garment is damaged or defective or does not match the specification of the order.